ILL - New procedures

Hi team! Below are a few updates regarding ILL procedures which have changed. In person training opportunities are also available to answer any questions. Please consult with your supervisor if you would like to attend. :)

· Friday August 26, 2011, 9-9:30AM and 10:30-11AM Central Library Computer Training Lab (Concourse Level)

 Monday August 29, 2011, 9:30-10AM Robinson

Tuesday August 30, 2011, 11:20-Noon Acres Homes

Wednesday August 31, 2011, 9:15-9:45AM Park Place

Thursday September 1, 2011, 9:15-9:45AM Scenic Woods

Receiving ILL Holds

• When the ILL item arrives, scan the top barcode on the purple label to put the item into "On Hold Self" status.
• Print the Hold cover sheet. The item barcode number printed on the back of the cover sheet will match the barcode number from the label.
• Place the item on the ILL Hold Self.

Checking Out ILL Holds

• When patrons arrive to pick up their ILL Holds, they must present their library cards.
• ILL Items circulate for 3 weeks, NO RENEWALS.
• Scan the patron's library card to confirm the ILL Hold and check the status of the account.
• HPL Circulation Policies apply when checking out ILL items as well as HPL items: fines must be under $10.00, account must not be in collection, card must not be expired, etc.
•  Pull the ILL Hold from the shelf and scan the top barcode from the purple ILL label.
• If you are unable to scan the barcode type "b" and then enter the number printed next to the barcode.

Checking Returned ILL Items

• When the patron returned the ILL item, scan the top barcode from the purple ILL label to check in the item and put it INTRANSIT back to Interlibrary Loan.
• Put the item in delivery to Interlibrary Loan.

*** Thanks for reading!***
-Daisy