Training Information

March 23, 2016

 Some training reminders with all of Customer Experience.

• The next round of On-Boarding Training (New/promoted employees) is scheduled for April 11-14.  This is mandatory for new employees.  Register for the training on the Training Portal.
• Next round of Supervisors Basics is scheduled for April 19th-22nd.  This training is mandatory for all new supervisors and is offered quarterly.  Supervisors who would like a refresher on supervising are also welcome to register as space allows.  Register for the training on the Training Portal.  NOTE:  This is the same week as TLA so supervisors need to be sure of coverage before registering for the training.
• Check out the Training Calendar for other upcoming training opportunities.  Register for classes there.
• If staff members want to take a class that requires funding, Supervisors and HPL Training must approve all classes prior to the class.  This includes webinars that require payment.  Staff should fill out the Training Request/Approval Form, send it to the supervisor and then the supervisor completes the justification and sends it to HPL Training.  Instructions can be found here.  Travel paperwork must be completed when training requires funding, even webinars.
• Learning and Development Classes:  Supervisors must complete the request process above for LDC classes as well.  The online classes through TMS are generally free and do not require the same approval.  Any LDC class (except Defensive Driving) needs to be job appropriate and approved by the supervisor and HPL Training before registration is completed.  
• New Employee Checklists are on the Training Portal under Onboarding.  Once the week 1 and week 2 checklists are completed, copies should be retained for the employee and supervisor and a copy should be sent to Liz Sargent in the CE Administration Office at Central.
•  There are many helpful tools about library functions on the Training Portal under Learning Resources-Library Functions.
• Lynda.com training:  Staff can take job appropriate Lynda.com courses and get training credit for them.  Supervisors should approve classes.  Send certificates to HPL Training.  They will round the credit hours to the nearest 30 minutes.  Some classes are odd amounts like 52 minutes or 1 hour 3 minutes.
• Defensive Driving Certificates:  Employees should take DDC every 3 years.  They should retain a copy of their own certificate and send a copy to Sharon Alvarez in HR.  Training does not need a copy of the certificate.
• HEAR Questions:  Direct HEAR questions to Chanta George and Valda DeWitt. 
• Gale Courses:  All courses receive 6 hours of training credit.