Melcher’s Staff Meeting

      Friday, March 6, 2015  

                                                Agenda                                                 

                                                           

Thanks for ALL you do!

Flip Kits @ CMH-reminder to send kits back to CMC to be refurbished. all locations will receive.

Shelving Consistency-suggested: concept books such as: ABC’s , 123’s,  colors be combined with the easy readers.

 Notice to Users/Library rules and regulations- following  HPL guidelines according to the rules.   No worry, however if you have some concerns please get the manager or asst. manager.

Incidents Reports- add full names and descriptions of persons involved.  Be brief and stay on point.

Customer Comments Forms-if you take it, ask patrons if they want a follow-up/call back, sign-off on the form, give to manager.

Processing Hold- stickers- coming soon.

Discrimination-use of public restrooms.-passed this pass May 2014 “HERO/Houston Equal Rights Ordinance” 

Smart Money procedures-   please follow the guidelines. (each rec’d a copy).

 Payments over the phone-call CEN  Circ. will  take credit card payments over the phone.

Staff Accountability- the quality or state of being accountable; especially: an obligation or willingness to  accept responsibility or to account for one's actions.

Gale course-will only give 6 hrs.

HPL Staff Development Day @ GRB on Friday, May 1,- mandatory everyone must attend.

                         In Attendance: Michelle Perry, Alicia Martinez, Sylvia Ramirez, Shirley Singletary

Closing, comments, concerns- open & staff shared positive feedback etc.